Hunt Brothers® Pizza found greater employee satisfaction when they listened to their staff and provided the power to choose their own rewards through Awardco.
Hunt Brothers Pizza is a pizza distribution company established in 1991 by four brothers who wished to realise the American dream for their families (including their employees) and their customers. As one of the most popular pizza distributors in the Unite
Hunt Brothers® Pizza's previous rewards and recognition supplier, a long-standing player in the industry, had repeatedly let them down. Months of poor customer service and missed deadlines led to Hunt Brother Pizza feeling overlooked and misunderstood.
On top of that, the constant lack of rewards choices and extreme markups (in some cases nearly triple the value of the reward!) had left a bad impression and dissatisfied employees. Hunt Brothers® Pizza wanted more.
“Awardco brought our recognition programmes into the 21st century.”
Intrigued by Awardco’s relationship with Amazon, the absence of markups, and the millions of rewards options, Hunt Brothers® Pizza decided to partner with Awardco to facilitate their service milestone award programme.
Soon after contacting Awardco, Hunt Brothers® Pizza found that the service was reliable, friendly, and superior to their previous supplier in every way. Hunt Brothers® Pizza never felt unimportant, ignored, or unappreciated as Awardco's reps gave them the attention and focus they deserved. Furthermore the rewards markups were non-existent, and the choices for rewards were beyond anything Hunt Brothers® Pizza had ever encountered.
Prior to using Awardco, Hunt Brothers® Pizza used a limited physical catalogue of rewards items to offer their employees on their work anniversaries. However, shortly after implementing the Awardco software a member of Hunt Brothers® Pizza leadership felt that the options were too vast, and started to backtrack a bit.
After speaking to their employees to figure out what they wanted, this dynamic leader pivoted and decided to give his employees what they asked for—the complete power to choose their own rewards.
Hunt Brothers® Pizza reimagined recognition with Awardco and saw an increase in employee satisfaction, engagement, and happiness—all from providing the power of choice.