External Recognition allows customers, patients, vendors, partners or any third-party to recognise employee efforts and service. Enhance your recognition culture by combining positive external feedback with your internal recognition programmes.
Get a DemoSimple programme creation, management and reporting.
Build your external recognition programme in minutes and centre it around your unique business goals.
Choose who is eligible for external recognitions based on roles, location, or other employee metadata.
Use our quick-start form templates to prompt recognition from outside parties, and add customisations such as your own terms and conditions, custom question types, and more.
Admins can approve, decline, edit or add rewards to an external recognition before it’s visible. Enable managers to monitor budget usage, report on trends and update programme parameters on the fly.
Customers can submit a recognition by simply scanning a QR code or clicking on the employee custom link.
Celebrate your team and reinforce behaviours by showcasing all external recognitions in your Awardco feed. Enjoy a holistic view of how behaviours are being rewarded and shaping your culture.
Utilise artificial intelligence to streamline External Recognition workflows.
External Recognition works for any organisation with customer-facing employees.
External Recognition is built for any organisation and strongly supports deskless and frontline employees who spend most of their days with external parties, away from a computer. External Recognition also gives individuals an engagement mechanism to see results from their efforts in real-time and ensure they are properly rewarded and recognised.
A nurse gives exceptional care to a patient
The patient and their family want to say thank you.
Through External Recognition, the family can recognise the nurse.
The recognition will show in Awardco for all employees to see.