Externally-sourced Employee REcognition

External Recognition.
Internal Delight.

External Recognition allows customers, patients, vendors, partners or any third-party to recognise employee efforts and service. Enhance your recognition culture by combining positive external feedback with your internal recognition programmes.

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Brands we work with:

How It Works

Simple programme creation, management and reporting.

Create a Programme

Build your external recognition programme in minutes and centre it around your unique business goals.

Determine Employee Eligibility

Choose who is eligible for external recognitions based on roles, location, or other employee metadata.

Customise in Minutes

Use our quick-start form templates to prompt recognition from outside parties, and add customisations such as your own terms and conditions, custom question types, and more.

Manage Approvals & Budgets

Admins can approve, decline, edit or add rewards to an external recognition before it’s visible. Enable managers to monitor budget usage, report on trends and update programme parameters on the fly.

Print or Link to QR Codes

Customers can submit a recognition by simply scanning a QR code or clicking on the employee custom link.

Celebrate Wins

Celebrate your team and reinforce behaviours by showcasing all external recognitions in your Awardco feed. Enjoy a holistic view of how behaviours are being rewarded and shaping your culture.

Enhanced with AI

Utilise artificial intelligence to streamline External Recognition workflows.

Automate the detection of inappropriate language

Easily identify when sensitive information is shared

Stay compliant with industry guidelines (HIPAA, etc.)

Monitor and accelerate recognition approval processes

Who it's for?

External Recognition works for any organisation with customer-facing employees.

Healthcare

Patients recognising caregivers = ❤️

Food Service

Thank a server on the spot

Entertainment

Amusement park attendants, movie theatre custodial staff and so much more

Banking

Thank a teller or loan officer

Real Estate

Finding the perfect house deserves recognition

Education

Teachers don’t get enough thanks. Let’s change that!

Retail

When someone finds you the perfect fit, that deserves to be recognised

Customer service

For those reps that go above and beyond

Transportation

“How’s my driving?” taken to a whole new level

Pest control

For all those keeping us safe from bugs

HVAC techs

A skilled trade that deserves more thanks

Auto shops

For keeping your 4 wheels on the road

And much more...

Use Case: Deskless Employees

External Recognition is built for any organisation and strongly supports deskless and frontline employees who spend most of their days with external parties, away from a computer. External Recognition also gives individuals an engagement mechanism to see results from their efforts in real-time and ensure they are properly rewarded and recognised.

A nurse gives exceptional care to a patient

The patient and their family want to say thank you.

Through External Recognition, the family can recognise the nurse.

The recognition will show in Awardco for all employees to see.