Modernising Recognition to Meet Employee Expectations

CPS Group’s previous recognition system relied on management remembering employees’ birthdays and service anniversaries. As a result, dates were occasionally forgotten and employees were left out.

But with Awardco, CPS Group has been able to automate the process and spread recognition to more employees more often. Now, it’s not just the people who last for 5 years getting recognised—everyone is recognised by both leaders and peers in a timely manner, and no one is forgotten.

Plus, rewards are no longer confined to a plaque or a crystal trophy. Instead, employees get to choose rewards that are meaningful to them.

Because of these changes, CPS Group has seen close to a 20% increase in whether employees feel cared for by management, as recorded in their employee engagement surveys. Their people feel more valued and appreciated, and it shows.

With over 900 employees spread throughout 8 different companies in multiple different states, CPS Group wanted a programme that could help people feel more connected and involved in company culture.

They implemented a peer-to-peer recognition programme to do just that. Now anyone can recognise anyone else, regardless of location, and the social feed allows everyone to see who hit a milestone, who got recognised, etc.

This visibility has brought their separate offices together and created a culture where employees are excited for each other and feel supported by the people around them.