A Totally Rad Total Rewards Glossary

Glossary of Employee Recognition, Total Rewards, and Company Culture Terms

Employee Journey

The employee journey refers to the various stages an employee goes through during their tenure with a company. This journey can be broken down into five different phases:

Recruitment
Onboarding
Retention
Development
Separation

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What impacts the employee journey?

Everything impacts the employee journey because the journey never stops! Company culture, compensation & benefits, professional development, and employee recognition are just some of the factors companies should keep in mind when planning out the journey.

How does the employee journey affect employee motivation and engagement?

The employee journey plays a significant role in employee motivation and engagement. When employees feel personally and professionally supported and recognized throughout their tenure at a company, they are more likely to be engaged and committed to their work at any stage.

What are best practices for creating the employee journey?

In order to map and optimize your employee journey, leaders should:

Segment their employee base to create fitting groupings for people with similar responsibilities, personalities, etc.
Create a 5-step journey for each segment, including things like recognition, professional development, and compensation plans.
Implement the journey and seek feedback to refine.

Mapping the employee journey is a process that takes time and iterations to get right. The key is to make employees feel like there is a plan to help them succeed.