Upgrading Recognition Capabilities in Education

Because The Nest Schools switched to Awardco, they have saved time, have more freedom of customization, and have engaged and recognized more of their staff.

At A Glance

1000+ employees
6-8 hours saved each week
Improved retention

About The Nest Schools

The Nest Schools offers child care, preschool, and daycare services focused on promoting kindness, wellness, learning, and fun. Their overarching goal is to set up children for a lifetime of happiness and success.

The Challenge

What can you do when your existing recognition system doesn’t cut it?

With The Nest School’s previous vendor, they had three major pain points that they wanted to improve:

  1. Slow customer service
  2. Time-intensive and manual reward fulfillment processes
  3. Restricted recognition reporting

In short, they needed a recognition program with enhanced capabilities.

Automation is something that is really important for us—we try to automate as much as we can so that we can focus on what’s important. And Awardco’s automation and integrations have fit in perfectly

Brittany Madonna
Senior Vice President of Marketing & Communications

The Solution

Better Support, Customization, and Reach

After making the switch to Awardco, The Nest Schools is able to get the support they need quickly no matter the issue, including creating custom recognition solutions. Program creation, implementation, and management have all been streamlined.

Regarding their custom programs, The Nest Schools have also saved 6-8 hours of administrative time each week because of how simple and automated reward fulfillment now is. No more manual processes, spreadsheet headaches, or time-consuming reporting.

Finally, The Nest Schools expanded their recognition efforts to reach more people, regardless of where they worked, while also improving their data gathering and reporting capabilities. This made it easier than ever to create a culture of appreciation that reached everyone.

The Solution

Enhanced Engagement and Retention

The Nest Schools’ recognition program awards individuals with “Nest Eggs” when they exemplify their core values, go above and beyond, or perform a kind act, and they’ve endeavoured to distribute these rewards to as many of their staff as possible.

To assess the reach of their recognition program, the Director of Core Values, Sara Beer, visits different school locations to check up on employees. She says, “I’ll visit various schools in person for a culture temperature check. I’ll speak to each teacher, and without fail, every single one of them talks about how much they appreciate the recognition program.”

This buy-in has had a tangible impact. The Nest Schools tracks the engagement with their recognition platform at each of their locations, and they’ve observed an interesting correlation: locations that recognize more have a lower turnover, while the opposite is true for locations that recognize less. This demonstrates that when people feel valued, they’re more likely to stay.

Just managing our custom rewards felt like a full-time job with our previous vendor—it took all day every Friday. With Awardco, I don’t have to do any of the manual fulfillment work anymore. I’m saving 6-8 hours a week, just managing orders.

Sara Beer
Director of Core Values

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