Winner of 2024 Best Employee Engagement: Citizens Business Bank

Citizens Business Bank has a focused intention on employee engagement, and their rewards and recognition efforts fit perfectly into their overall engagement strategy. Just some of their recognition strategies include:

  • Recognizing and rewarding every new hire on the platform
  • Value-driven recognitions where employees can nominate each other for exemplifying Citizens Business Bank’s core values
  • Recognizing every anniversary and further recognizing milestone anniversaries with points
  • Quarterly well-being challenges and incentives that reward participants on the platform

Through creative usage of their recognition platform aimed at engagement and exciting their employees, Citizens Business Bank has seen some amazing results, including a 95% participation rate in their annual engagement survey with an engagement score of 4.09; a 150+% increase in employee participating in quarterly wellness programs; and a 200+% increase in value-driven award nominations.